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Specialists in Microsoft Teams Enterprise Voice

Nearly 10 years of experience, global customers, enterprise focus.

Our Journey

Engineered for Enterprise Clarity

Performance Metrics was founded nearly a decade ago in response to a growing enterprise challenge: the complexity of cloud voice. As organizations moved to Microsoft Teams, the need for governance, performance data, and administrative automation became critical.

Since our inception, we have evolved from a specialized reporting tool into a comprehensive intelligence layer. Today, we empower over 600 global customers and 70,000+ users with the visibility needed to turn Teams Voice into a high-performing strategic asset.

10+ Years

Expertise in Teams Voice

600+ Sites

Global Customers

Guided by Precision, Powering Performance.

Reliability

Engineering high-availability governance for 70,000+ users. We ensure your Teams Voice infrastructure remains mission-critical and enterprise-ready.

Transparency

Eliminating the 'black box' of voice operations. We provide clear, operational visibility into every call journey, wait time, and outcome.

Partnership

Scaling with confidence. We align with SIs and Telcos to drive recurring revenue and deliver differentiation in the Teams Voice ecosystem.

Innovation

Nearly a decade of specialized expertise. We continuously evolve our platform to master the complexity of Teams Enterprise Voice.

The Experts Behind the Governance Layer

Our experts bring nearly a decade of specialization in Microsoft Teams Enterprise Voice architecture and operational intelligence, supporting 70,000+ global users.

David Miller

Founder & CEO

Marcus Thorne

Chief Technology Officer

Sarah Chen

VP, Product Strategy

Ready to Optimize Your Voice Infrastructure?

Job Application Form

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Global HQ

Performance Metrics Inc.
442 Tech Boulevard
Austin, TX 78701 USA

Contact Channels

T: +1 800 555 1254
support@performancemetrics.com

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